Responsibility of Patients

Patients are requested to:

• Be courteous at all times to our doctors, nurses and administrative staff
• Keep appointments that have been booked
• Inform us as early as possible if they are going to be late for an appointment
• Inform us as early as possible if they are unable to keep an appointment so that it can be released for another patient to use
• Inform us of all changes of:
  • address
  • telephone number
  • name
• Pay fees and charges due at the time that the service is provided
• Provide documentary evidence for any entitlement to free prescriptions when this is requested by a member of staff.