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New Online Tools to Improve Care Quality

Our new online tools will help improve the quality of your care.

You will just need your NHS number (available from the surgery, or found on surgery text messages, repeat medication slips, and surgery or hospital letters) to provide information in advance of your consultation.

You may even be able to complete some consultations without making an appointment.

The system is easy to use and can be completed in your own time.


Christmas and New Year Opening Hours

Day Time
Tue 18th Dec Normal hours
Last day to order repeat prescriptions for issue before Christmas
Wed 19th Dec Normal hours
Thur 20th Dec Normal hours
Fri 21st Dec Normal hours
Sat 22nd Dec CLOSED
Sun 23rd Dec CLOSED
Mon 24th Dec Eynsham Medical Centre: 8.30am-1pm/Long Hanborough Surgery: 8.30am-6.30pm
Last day to order repeat prescriptions for issue before New Year
Tue 25th Dec CLOSED
Wed 26th Dec CLOSED
Thur 27th Dec Normal hours
Fri 28th Dec Normal hours
Sat 29th Dec CLOSED
Sun 30th Dec CLOSED
Mon 31st Dec Normal hours
Tue 1st Jan CLOSED
Wed 2nd Jan Normal hours

Out of hours

Please call NHS 111 for all medical advice or 999 for emergencies.


Please note the last day to order prescriptions before Christmas is Tuesday, 18 December and the last day before New Year is Monday, 24 December.

Stay well this winter

People are being urged to keep an extra special eye on themselves and the people they care for over the winter period so minor illnesses don’t become more serious.

People who are older or have long term conditions may be particularly vulnerable to winter bugs which could become serious and require hospital treatment. Getting help earlier may prevent this from happening.

To make sure winter bugs don’t become more serious:

  • Have your flu jab
  • If you start to feel ill, get help from your pharmacy straight away.
  • Keep your home warm, at least 18 degrees
  • Make sure you take any medicines as directed
  • Get any repeat prescriptions filled in advance as many surgeries and pharmacies close over Christmas
  • Keep a supply of cold and flu remedies in the house so you don’t need to go out if the weather is bad
  • If you are prescribed antibiotics finish the course
  • Don’t go to A&E or call 999 unless it’s an emergency. If you are in any doubt, NHS 111 can help you get the right treatment

Further Information

Goodbye and Hello

We are sad to let you know that along with Dr Stephenson whose retirement letter you can read on this website, Dr Zhao will also be leaving us in September.  She is going to travel to Melbourne, Australia with her husband and family.

We would like to wish her every happiness in her new adventure. Her last working day will be Friday, September 14.

We are pleased to announce that we have recruited two new female GPs.

One, Dr Deeny will take Dr Zhao’s patients. Dr Deeny will be joining us on Tuesday, October 2.

Dr Deeny will work all day Tuesdays, Thursdays and Wednesday mornings at Eynsham.

The second, Dr Neffendorf will be joining us on September 5.

Dr Neffendorf will take Dr Stephenson’s patients.  Dr Neffendorf will work all day Wednesday, Thursday and Friday at Eynsham.

We look forward to welcoming our two new doctors to the practice.

Retirement of Dr Philip Stephenson

Dear Patients/Friends,

I shall be retiring from work as a partner in General Practice in Eynsham Medical Group at the end of September 2018.  It has been my great privilege to serve this community as a Family Doctor since 1990 and I have greatly enjoyed my career which has been both challenging and rewarding.  I feel fortunate to have practised in an era when the life of a GP has very much been that of a generalist working in the community to care for patients of all ages and from all backgrounds.

The personal rapport of the doctor/patient relationship throughout a long period of time has also been a key part of my professional life and I have appreciated those many patients and families who have allowed me to be their doctor and share with them many of life’s important moments whether joyous or challenging.

It is sad for me to leave the practice which is composed of such a wonderful team of colleagues and I, like many patients, have been so well supported by so many members of the team over the last 28 years.

I have particularly valued my GP Partners and our practice, nursing and dispensary managers and I believe that Eynsham Medical Group has a very strong team of high calibre members to meet the challenges of future General Practice.

Our practice still seeks to maintain a very high standard of care to all patients and families registered with us in our community and we also appreciate the support that you, our patients, give to us.

With best wishes to you all,

Philip Stephenson

SCAM ALERT: Beware of mobile call claiming to be from surgery

We have had a report from another practice in the area of a scam whereby a patient received a call from the mobile number 07845 543520 (Google confirms that this is a number used for scams).

The caller claimed to be from that GP surgery.  She spoke in broken English, gave a Witney number that was not the surgery number and there were babies crying in the background.

The caller knew the patient’s name, that the patient was registered at the surgery, that the patient was waiting for some results, and the patient thinks that the caller also said the name of the patient’s doctor.

The patient was told that the caller had been asked by the doctor to give the patient the results and that the patient would need to log onto a computer to receive them.

If you receive any calls of this nature please hang up and call the surgery immediately on 01865 881206 or 01993 881330.

Senior Clinical Pharmacist to join practice team

Senior Clinical Pharmacist 

Kieran Watts

Post-nominals: MPharm (Hons) MRPharmS

General Pharmaceutical Council (GPhC) registration: 2070297

I completed a 4-year Master of Pharmacy degree at the University of Brighton in 2008, achieving First Class Honours. I went on to register as a Pharmacist with the Royal Pharmaceutical Society of Great Britain (RPSGB) in July 2009, after successfully completing a year’s Pre-Registration Pharmacist training in an intensive community pharmacy under supervision of an experienced tutor.

Following registration, I worked initially as a Relief Pharmacist covering multiple pharmacy formats, including care home services within Oxfordshire, Buckinghamshire and Berkshire for a period of 6 month. I was then appointed as Pharmacist Store Manager in a busy Health Centre based in Oxford City, acting as sole and Responsible Pharmacist. I worked tirelessly to strengthen the pharmacy’s reputation and build highly valued relationships within the local professional network, collaborating with local surgeries to improve service provision and patient care.

My role as a community pharmacist mainly involved providing pharmaceutical care, advice and support to patients, care homes and healthcare professionals whilst ensuring the safe and effective supply of medication. I have gained a wealth of experience in conducting NHS patient-centred Medicines Use Reviews (MURs), actively seeking to improve patients’ understanding of their treatment and medicine adherence. Moreover, I have supported patients on newly prescribed treatment for specific long-term conditions, through structured consultations forming part of the NHS New Medicines Service (NMS).

To support further the health agenda in Oxfordshire, I gained accreditation to provide the Emergency Hormone Contraception (EHC) and Influenza vaccinations alongside other locally commissioned pharmacy-led services, such as supervised consumption and trimethoprim prescribing for uncomplicated UTIs.

I represented pharmacists as an elected Company Chemists Association representative (from May 2011 until March 2015) at the Local Pharmaceutical Committee (LPC), to promote pharmacy and liaise with the Clinical Commissioning Group (CCG) and other external groups such as Oxfordshire’s Carers. The committee formed positive interpersonal relationships with leading GPs within the CCG, improving service provision through commissioning, and created greater pharmacy service exposure helping improve patient care.

I’m pleased to be joining both Eynsham and Windrush Surgeries as Senior Clinical Pharmacist from December 2017. My role aims to help patients achieve optimal management of long-term conditions, supporting those with multiple medicines (polypharmacy) and offering clinical advice about treatments.