If you have an appointment that you no longer need, or are unable to attend please let us know as soon as possible so that we can make it available for someone else. You can cancel an appointment in person at the desk or by telephone on the normal surgery number. You can also leave a message at any time 24 hours a day, all year round on our answering machine: call 01865 880793 and listen to the announcement, then please speak clearly and slowly and give your full name, the date and time of your appointment and the name of the clinician you were due to see (or simply a doctor or nurse if you don’t know the name). Taking time to repeat the message will help us too.
We will only be able to access messages during normal practice hours so please give us as much notice as possible of your cancellation.