Monthly Archives: April 2020

Thank you for your support

We owe our gratitude to all who donated personal protective equipment – PPE – to us at such an unprecedented time.

To name a few, we’ve received face shields and goggles from Bartholomew School, gloves and masks from Kardos Recovery, hand sanitisers, soaps, gloves and treats from AJ catering, selection of gloves from Alison at John Davis Dairy Engineers and emergency mechanical support from Suzuki garage in Long Hanborough.

Our PPE supply is now sufficient and we are monitoring this on a regular basis. As the situation is ever changing we may ask again should we find our stocks running low.

Thank you for supporting the staff at Eynsham Medical Group.

Automatic prescriptions

What are automatic prescriptions?

These are prescriptions that are automatically ready every 4 weeks. You do not need to order them in advance, you just need to come and collect your medication. As these medications will always be ready for you every 4 weeks, they do not appear on your repeat slip or online patient access.

What is the benefit of automatic prescriptions?

This is more convenient as it reduces the requirement to order your medications every month. We will also text you when your medications are ready for collection (please ensure we have an up-to-date telephone number for this).

It also allows us to have your medication prepared a week in advance, and reduces the likelihood that your medications are not available as they are out of stock. This has become a significant issue.

What type of medications can be automatically prescribed?

Any medications that you order every month, whether they are tablets, inhalers, eye drops or other medications.

For safety reasons we are unable to put medications that require regular blood tests (like Methotrexate) onto automatic prescriptions.

What about other medications that I need to order less frequently?

They can still be left on your repeats and ordered when needed. Please note that you will need to allow 7 calendar days after ordering for your medication to be ready.

How can I have my medication set up as an automatic presecription?

Please complete the administrative queries box at the bottom of this page advising that you would like to have your medications set up as automatic prescriptions.

Medication Information during Covid-19 Pandemic

Please note that the dispensaries at Eynsham and Long Hanborough, as well as neighbouring pharmacies are currently facing high levels of demand. In addition there are staff shortages as staff need to self-isolate (including those for extended periods as per the Government’s advice). We are therefore grateful for your patience and support during this time.

Opening hours

In order to allow staff adequate time to clear stock, arrange prescriptions and be available to help patients, the opening hours will now change to: Eynsham – Mon-Friday: 09:00-12:00 and 15:00-18:00. Late night opening Wednesday until 18:30. Long Hanborough – Mon-Friday: 09:00-13:00 and 14:00-18:00. Late night opening Wednesday until 18:30.

How you can help:

You can help us in the following ways:

  • You will now need to allow 7 calendar days when requesting a repeat prescription.
  • Please do not attend early or come to the surgery before the 7 days as we need to reduce footfall to the surgery in line with the Government’s rules on social distancing.
  • We can ensure that your medications are switched to ‘Automatic Prescriptions’ which means that your regular medications will be ready every 4 weeks without you needing to order them and you can just collect them. Please find further information here.
  • Please register with the NHS app and follow the simple instructions to register:
  • To ensure an adequate supply of medication, the Government has instructed that we should not be increasing the supply of medication beyond one month. Therefore any requests for additional medication will unfortunately be declined.
  • Similarly early requests for medication before 3 weeks have elapsed since the last collection will also be declined.
  • Requests for inhalers in patients who have not required them in the previous 2 years and who do not have symptoms will also be declined.
  • In order to ensure the supply of inhalers is maintained, all patients will only get one issue per inhaler type.
  • In order to reduce footfall to the surgery, unfortunately you will no longer be able to pick up the paper prescription from the Surgery and take it to a Pharmacy – All prescriptions will need to be sent electronically.


In order to assist patients who are currently being asked to self-isolate, several volunteer groups have been set up to help neighbours. You can contact one of the following groups to assist with collection of your medication (collections take place on Tuesdays and Thursdays only):


Eynsham Good Neighbour Scheme : 07469 764174 Facebook: Eynsham Volunteers – Corona Virus Help


Freeland Covid-19 mutual aid – Vero Camille, 0778 095 1567

Long Hanborough

Hanborough Volunteers: 01993 651344


Combe Volunteer Group – Julia Sharpe, 01993 891058


Farmoor Coviders – 01865 570432 (ring the whole number even if calling from an Oxford number) We are expanding our delivery service for patients who have been instructed to self-isolate where they do not have a representative who is able to collect their medication. Please contact the dispensary for further information.