Monthly Archives: May 2015

Monthly Archive

Administrative Feedback

This form should not be used for clinical issues but administrative feedback only. Any clinical information submitted in this way is not secure and we cannot guarantee your confidentiality. If you have clinical information you need to give us please contact one of our Patient Care Advisors by telephone or come into the surgery. Thank you.

CONTACT

Eynsham Medical Centre

Long Hanborough Surgery

Eynsham Medical Centre

Long Hanborough Surgery

Monthly Archives: May 2015

Age UK: Living well, Dying well: Let’s have the last laugh. Find an event near you…

Monthly Archive

Administrative Feedback

Services

Our Policies

Urgent – On the day	These appointments are reserved for patients whose condition will get worse if they are not seen by a doctor that day.	Please call the surgery before 11.00am
Telephone Consultations	Both practices offer six minute telephone appointments enabling patients to talk to a doctor.	Please call the surgery before 11.00am
Routine Appointments	You can book up to four weeks in advance with your “usual Doctor”.	Book appointments by phoning the surgery or using our GP Online Services
Flu Vaccination	We will be offering flu vaccinations this year from Saturday, September 29. Please contact reception to make an appointment. Due to a change in the way vaccines are to be offered this year we are running separate clinics for patients 65 and over, and below 65 and at risk. It would be very helpful if you could let the patient care advisor know which category you fall into when you book your appointment. This change is following research that has developed a different vaccine for each type of patient, which will be much more effective than in previous years.
Out of Hours	If you have an urgent health problem which cannot wait until the surgery is open please call 111.
Who do I see for what?	Our Nurses and Health Care Assistants carry out a wide range of procedures. Find out who you should see for what…
Why do patient care advisors ask the reason for my call ?	Patient care advisors want to make sure you are seen as quickly as possible by the most appropriate health care professional. Find out more here

	Online	You can either order online via our GP Online Services.
	In Person	Fill in a prescription request form or underline the items needed on the tear-off side of your prescription – put it into the letterbox provided.
	Telephone	Monday – Friday: Eynsham: 01865 882879 or Long Hanborough: 01993 882784 – leave a message 24 hours per day.
	Post	Send your request by post, including an SAE for the new prescription. Find our postal address.
	Fax	Eynsham: 01865 881342 or Long Hanborough: 01993 882264